General Terms and Conditions of Alplant GmbH and CANNABA GmbH 2019

1. General Terms of Use

The General Terms and Conditions listed here (hereinafter referred to as T&Cs) apply as the basis for the use of the websites www.alplant.ch and www.cannaba.ch, and for the purchase of products and services from Alplant GmbH and Cannaba GmbH.
By purchasing products and services from Alplant GmbH and Cannaba GmbH, the customer confirms that he has read the General Terms and Conditions and agrees to them. The General Terms and Conditions form an integral part of the purchase contract concluded between the seller and the customer. Provisions deviating from the General Terms and Conditions are only binding if they are expressly accepted in writing by the seller. Conflicting conditions of the customer are not recognized.
By placing an order, the customer confirms that he or she is at least 18 years old and capable of acting at the time of ordering.

 

 

2. Legal framework

The products and services of Alplant GmbH and Cannaba GmbH, which are sold via the dealer platform www.alplant.ch and www.cannaba.ch, are legally tradable in Switzerland and are not subject to the Narcotics Act (BetmG).
Our tobacco substitute products are notified to the Federal Office of Public Health (FOPH) and registered and taxed with the Federal Customs Administration's Tobacco Tax Department. Distribution does not require a permit; sales are carried out like other tobacco products.

 

 

3. Products and raw materials of Alplant GmbH and CANNABA GmbH

Alplant GmbH and CANNABA GmbH sell their products as raw materials, among other things. The customer is responsible for finding out about the legal situation and application requirements in the importing country. Alplant GmbH and CANNABA GmbH accept no liability for any use that does not comply with the legal requirements and legality of the importing country.

3.1 Restrictions on the use of our products

The products of Alplant GmbH and Cannaba GmbH are not medicinal products. It is strongly advised not to discontinue previous medical treatments or otherwise act contrary to a doctor's recommendation! Advice or any information on therapeutic or medical matters in connection with the use of products from Alplant GmbH and CANNABA GmbH is reserved exclusively for medical professionals.

3.2 Analysis orders

Analyses commissioned are only valid for the respective recipient and the associated analysis report number. It is prohibited to modify analysis reports or use them for other purposes. Any misuse will be punished as forgery and reported by the seller.

 

 

4. Conclusion of contract

If it becomes apparent after conclusion of the contract that the ordered goods cannot be delivered or cannot be delivered in full, the seller is entitled to withdraw from the entire contract or from part of the contract. In the event of termination of the contract, the seller is not obliged to provide a replacement delivery.

 

 

5. Delivery terms

Delivery is made either by handing over the goods directly to the customer or by the Swiss Post or a common Swiss courier service. Delivery costs are borne by the customer. For orders over CHF 800.00, delivery within Switzerland is free.
The delivery time is usually 3 working days within Switzerland, and to other countries depending on the requirements. A delay in delivery cannot lead to the granting of compensation, discounts or cancellation of the order.
The customer is obliged to inspect the delivered goods immediately after receipt of the delivery and to report any defects within 3 days for which the seller provides a guarantee, immediately in writing by letter or email to the seller.
Returns to the seller are at the customer's expense and risk. The customer must send the goods in their original packaging, complete with all accessories and together with the delivery note and a detailed description of the defects to the return address specified by the seller.

 

 

6. Prices

The prices of the goods sold are those valid on the day of the order. They are stated in the currency indicated, plus the legally owed VAT. Tobacco taxes are already included for deliveries in Switzerland.
For deliveries abroad, the rates of VAT and customs duties applicable in the country of destination, i.e. the country of the respective recipient, apply.
Alplant GmbH and CANNABA GmbH are entitled to change their prices at any time. However, they undertake to invoice the ordered goods at the prices applicable at the time of the order.
No price reductions or discounts will be granted without special agreement.
The offers on this website represent a non-binding invitation to the customer to order products and/or services from the seller. By ordering via this website, the customer makes a legally binding offer to conclude a contract. The contract is concluded through an automatic "order confirmation" by email and the order placed becomes binding for the customer. Returns are only possible in the cases mentioned in section 10.

 

 

7. Payment conditions

Unless expressly agreed, delivery will be made on advance payment, by bank transfer to:
Berner Cantonalbank
IBAN: CH27 0079 0016 5756 3290 5
Alplant GmbH, Ziegelackerstrasse 11a, 3027 Bern CANNABA GmbH, Ziegelackerstrasse 11a, 3027 Bern

 

8. Retention of Title

The goods remain the property of Alplant GmbH or CANNABA GmbH until the invoice has been paid in full. From the 60th day, interest of 3% will be charged on the total invoice.

 

9. Return

The seller grants the customer a right of return in the event of incorrect delivery or product complaints. The customer must notify the seller of the return within 3 days of delivery or collection of the goods.
Returns to the seller are at the customer's expense and risk. The customer must send the goods in their original packaging, complete with all accessories and together with the delivery note and a detailed description of the defects to the return address specified by the seller.
Transport damage must be reported within 3 days, otherwise the right to free replacement expires (see section 4).

 

Privacy Policy

When processing and using personal data, the provisions of the Swiss Data Protection Act and the General Data Protection Regulation of the European Union (GDPR) are strictly observed. Customer data collected during order processing is treated confidentially and used exclusively within Alplant GmbH or CANNABA GmbH.
The data necessary to fulfill the service can also be passed on to commissioned service partners (logistics partners).
In some cases it is necessary to use so-called cookies. The data collected does not contain any personal reference or is sufficiently anonymized so that no conclusions can be drawn about you personally.
Alplant GmbH, or CANNABA GmbH, does not automatically collect personal data from users, such as name, address, telephone number or email address. An exception to this is information that the customer voluntarily sends to the seller by filling out website forms, making purchases or otherwise contacting the seller via the website.
When visiting the website www.alplant.ch and www.cannaba.ch, statistical visitor data is collected about which parts of the website are visited most frequently by the respective user. This may include data relating to the browser, operating system, weblogs and other connection data used by the user, regardless of whether their collection is necessary for our purposes or for other purposes. In this context, in order to continuously improve the website for users, the seller may use cookies. Cookies are small pieces of software information that are stored by browsers (e.g. Internet Explorer, Google Chrome or Mozilla Firefox) on the customer's computer hard drive in order to make using the website easier (e.g. language selection, shopping cart, etc.). These cookies are completely anonymized and do not contain any personal data. At no time is spy software installed or used to access data and information stored on the computer.
Most browsers automatically accept such cookies, but the browsers can be configured so that they do not accept or save cookies. Details can be found in the operating instructions or the help function of the browser.
Every customer is free to inform the seller at any time that the personal data
Data should not be used to contact you in the future.
In addition, it is possible to obtain information about the processing of the data or to request a copy of the personal data collected via the website www.alplant.ch and www.cannaba.ch. Such requests should be sent in writing to info@alplant.ch.

 

11. Copyright

All images, logos, graphics and representations used on this website are protected by copyright and may not be used without the written consent of the owners.

 

12. Liability

The customer assumes full liability for personal injury, damages, penalties, lost profits or revenue, loss of use of a product or equipment and any loss of property that may arise from the purchase, use or misuse of any Alplant GmbH or Cannaba GmbH product. Alplant GmbH and Cannaba GmbH, their owners, agents and employees cannot be held liable for the actions of the customers.
Alplant GmbH, or CANNABA GmbH, cannot be held responsible if the non-execution or delay in the execution of one of its obligations described in these General Terms and Conditions is due to a case that is absolutely necessary. Any external, unforeseeable and unavoidable event is therefore defined as force majeure.

 

13. jurisdiction

All legal relationships between the contractual partner and Alplant GmbH or CANNABA GmbH are subject to Swiss law. The place of jurisdiction for all proceedings is Bern. The UN Convention on Contracts for the International Sale of Goods (CISG, Vienna Sales Convention) is explicitly excluded.
If you have any further questions or suggestions, please do not hesitate to contact us during normal business hours.
Email: info@alplant.ch, Tel: +41 (0) 76 336 87 03