How to Order

How To Order?

  1. Contact us and if you need consulting we will answer your questions. Then…
  2. Place your order and include…
  3. All billing and shipping details (VAT if applicable, else business incorporation number, contactdetails, phone number, address)
  4. Wait for your invoice from our Italian or Luxembourg partner firms. Then…
  5. Make the payment and send us a screenshot.
  6. Once the bank transfer is complete we prepare your order (10-14 days) and send the package from Switzerland to Italy/Luxembourg.
  7. When the package is in Italy/Luxembourg it will be sent to you and you will receive a tracking code

The 6 Reasons Why Clients Do Business With Alplant

  1. No Trader, No Marketing Company, No Expensive Middlemen. You Buy Directly From The Producer.
  2. No Costly Disappointments And False Promises – Legal THC Limits Guaranteed By Inhouse Laboratory Analysis Performed By Academic PhD.
  3. Startup-Friendly Sales Booster Thanks To Reasonable Minimum Order Quantities.
  4. Enjoy Safe And Uncomplicated Transactions Free From VAT or Import Duties Because You Receive A European Invoice (Italy & Luxembourg).
  5. Professionalism – We Attend To Each Order In A Typical Swiss Style.
  6. Precision – When You Buy 5% of CBD, it is 5. Not 4.9, not 4.8.

Some Answers To Questions We Hear A Lot

Are You Really A Producer Or Just A Trader?

Under Alplant management we cultivate our own farmland around the capital city of Bern and operate several greenhouses and indoor grow rooms. In addition, we partner with local farmers who pass our rigorous quality control requirements on a continuous basis. As we like to say: “After us comes mother nature”.

How Long Is The Shipping Time?

For flowers, shipping time after having received a 100% depot normally is 4-5 days (excluding weekends). Remember to allow a minimum of 2 days for the invoice to be produced.

For oils shipping time depends on whether or not your order is on stock or needs extra production time. Normally we can deliver within 14-20 days. If stock is available, delivery time can be as short as 7-10 days.

Does Your Product Really Contain Less Than 0.2% THC?

Absolutely. We guarantee that every batch of oil or flowers is analyzed in our inhouse laboratory. Everything that leaves our facility has THC levels lower than 0.2%. Or even less than 0.001% THC. Guaranteed.

What Is The Minimum Order Quantity (MOQ)?

For CBD flowers, the MOQ is 250gr. For CBD oils, the MOQ is 50 bottles or 0.5L per percentage and flavor. The Minimum Transaction Volume must exceed 1000 Euros per order (except for sample orders).

From Which Country Do You Ship My Products?

In addition to shipping from Switzerland, we may offer you to invoice and ship your product both from Luxembourg and Italy within the EU. Depending on your location we will choose the right option with you.

Do You Manufacture My Private Label?

No. We are primarily a white label producer. However, in special cases we can offer you to stick your labels on the 10ml bottles but you need to send us the stickers. For CBD flowers we offer you to stick your labels on our plastic jar (1gr / 2gr) for which you have to provide the stickers.

Can I See Your Product Before Ordering?

Yes. You may order a sample kit.

The CBD flower kit contains a 1gr boutique selection of our highest quality Indoor, Greenhouse and Outdoor strains. Please ask Benjamin for the current selection of stains and prices.

The CBD oil kit includes 1ml vials of our nine premium CBD oils. You will receive three different carrier oils (MCT, Hempseed & Olive Oil) and 3 different flavors (Strawberry, Vanilla, Orange) plus a Broad Spectrum Oil with Terpenes (THC-free) and two samples for Pets (Chicken and Salmon) at a cost of 50€ plus 35€ shipping.

We process sample orders roughly once a month so please bear with us as we are trying hard to fulfill each order. Please contact us at sales@alplant.ch to order your sample kit today.

Is it Possible To Visit Your Facility In Switzerland?

Visiting our facility will give you the full experience of a busy, lively manufacturing plant. We do receive only a selected hand full of clients every month so be sure to request your appointment in advance.

Are Your Products Bio-Certified?

All our products are 100% natural and free from pesticides or heavy metals. The cultivation of CBD flowers follows the guidelines of organic farming. The biomass is grown on bio farmland and the oils are tested for pesticides and heavy metals. We send you our safety documentation package attached to this catalogue or else please request it at sales@alplant.ch.

Which Extraction Method Do You Use?

We employ a CO2 Supercritical Extraction Method. For certain cannabinoids (we use an ethanol extraction method.

How Can I Order From You?

Each order must follow along this straight-forward process.

 

  1. Contact us (sales@alplant.ch / Whatsapp 0041 79 760 7962) and if you need consulting we will answer your questions. Then…
  2. Place your order through orders@alplant.ch and include
  3. All billing and shipping details (VAT if applicable, else business incorporation number, contact details, phone number, address)
  4. Wait for your invoice from our Italian or Luxembourg partner firms. Then…
  5. Make the payment and send us a screenshot.
  6. Once the bank transfer is complete we send the package from Switzerland to Italy/Luxembourg.
  7. When the package is in Italy/Luxembourg it will be sent to you and you will receive a tracking code

 

What if I have a complaint?

All customer complaints are handled by the top executive team who carefully looks into every single complaint. It is our ambition to completely satisfy you with our service and we personally call you and find a solution.

Are You A Public Company?

Alplant is a 100% private company owned by the two co-founders. Let’s say we are a family business and you deserve the best of services from our entire team. We are welcoming you as a new member of the Alplant family and promise to treat as a client with utmost care.